Support & Service
FAQ · logistics & packaging · contact — everything buyers ask before the first order.
FAQ
Ten questions buyers ask most — tap to expand.
What is the minimum order quantity?
MOQ is 3 metric tons per order, across all forms and decorative series.
How long is the lead time?
Spot items are quoted the same day; processing lead time depends on the production schedule — please confirm with our sales team when ordering.
What payment terms do you accept?
T/T (telegraphic transfer) is our primary method. Deposit ratio and balance terms are confirmed with our sales team per order.
How long is a quotation valid?
Quotes are valid for the same day, in line with daily stainless market movement.
Can I get samples?
Yes, samples are available — please contact sales for sample cost and courier fees.
What tolerances do you follow?
Thickness, width and length tolerances follow ASTM / AISI / JIS standards.
Do you support third-party inspection?
Yes — SGS, BV and other third-party inspections are welcome; inspection fees are borne by the buyer.
What quality documents come with the goods?
The original mill certificate (MTC) from Yongjin is provided as issued, plus a GOLDTD supply certificate with every order.
Which markets do you export to?
Regular shipments to Southeast Asia (Vietnam and beyond) with consolidated container loading available — see our Community feed for real shipment photos.
How do I get a firm price?
Send your grade, thickness, size, quantity and finish to AI Quote — a firm price in minutes: AI Quote ⚡
Logistics & Packaging
Export-standard packing and container loading from our own yard.
Export Packing
Rubber edge protectors, waterproof kraft paper, steel strapping and wooden pallets — export standard for every shipment.
Container Loading Reference
Reference values only — final loading per actual booking.
Trade Terms
FOBCIFCFREXW
Loading Ports
Foshan · Guangzhou · Shenzhen
Export Documents
Bill of Lading (B/L), Certificate of Origin, ISPM15 fumigation for wooden pallets, and more on request.
Contact Us
Reach us on any channel below — we reply fast on working days.
Chat with our sales team directly
✉️ sales@goldtd.cnEmail your inquiry — spec, quantity, port
WeChat ID to be announced
Foshan, Guangdong, China
Tell AI your spec — a firm price in minutes.